1.1 Product Descriptions: We strive to be as accurate as possible in the descriptions of products available for purchase on Phong Kham Evolve. However, we do not warrant that product descriptions or other content of the Service is entirely accurate, complete, reliable, current, or error-free. If a product offered by Phong Kham Evolve is not as described, your sole remedy is to return it in unused condition, as outlined in our separate Return Policy.

1.2 Pricing and Availability: All prices are subject to change without notice. We cannot confirm the price of an item until you order. We reserve the right to refuse or cancel any order placed for a product listed at the incorrect price due to an error in pricing information. In the event we must cancel an order, we will notify you immediately and, if applicable, refund any payments made.

1.3 Order Acceptance: The confirmation of an order through email or any other form of electronic confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

1.4 Exchange and Refund Policy

- Physical Products: All sales are final, and no exchanges are offered unless the physical product is faulty or damaged upon receipt. In such cases, you must contact our customer service team via our hotline at 0966 346 347 or by email within 48 hours of receipt to verify eligibility for an exchange under this policy. Please note that delivery fees for the exchange may apply.

- Services & Digital Products: All services and digital products, including but not limited to consultations, guides, and meal plans, are deemed final and non-refundable upon purchase.

When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Phong Kham Evolve and its licensors. The Service is protected by copyright, trademark, and other laws of both the jurisdiction where Phong Kham Evolve operates and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Phong Kham Evolve.

Our Service may contain links to third-party web sites or services that are not owned or controlled by Phong Kham Evolve.

Phong Kham Evolve has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Phong Kham Evolve shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

In no event shall Phong Kham Evolve, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

These Terms shall be governed and construed in accordance with the laws of Vietnam, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

If you have any questions about these Terms, please contact us at:

Email: info@phongkhamevolve.com

Mailing Address: 15th Floor - The Heritage Building, 198 Nguyen Thi Minh Khai, Xuan Hoa, Ho Chi Minh City, Vietnam